Our postal service can take some time to scan packages into their mail stream and update the tracking information. Please allow 7-10 days for the carrier to scan your package into their system. Most carriers aren't scanning packages and updating trackings frequently.

Here are some reasons behind tracking information may not be updated:

Holiday Rush

Delay on the part of the carrier

Weather Conditions

Package Not Scanned

Packages are not scanned at intermediary stops

If it hasn’t been updated for 10 - 20 days, please contact out support team Contact Us and one of our agents will assist you right away.

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